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Fast Retailing & Accenture Work Toward Digitally Enabled Consumer Services
Fast Retailing & Accenture Work Toward Digitally Enabled Consumer Services
As
reported back in June, Fast Retailing Co., Ltd. and Accenture are forming a
joint initiative to accelerate the digital innovation of consumer services for
Fast Retailing’s customers globally.
Accenture will help the fashion
retailer develop new digital business models that embed customer innovation,
data analytics and digitized operations in product development, merchandising,
production, logistics, marketing, sales and customer service. This should enable
consumers to select, try, purchase and receive products and services anytime and
anywhere, which is a key objective of Fast Retailing’s operating
model.
As part of the initiative, Accenture will help Fast Retailing
build a cloud-based technology platform, including supply chain and customer
relationship management systems, to collect actionable customer insights that
will enable the personalization of the customer experience. The technology,
including supply chain and customer relationship management systems, will be
fully transformed as a cloud based infrastructure. Accenture
Digital will
provide the digital commerce, mobility and analytics capabilities needed to
transform the customer experience.
About UNIQLO and Fast
Retailing
UNIQLO is a brand of Fast
Retailing Co., Ltd., a leading global Japanese retail holding company that
designs, manufactures and sells clothing under seven main brands: Comptoir des
Cotonniers, GU, Helmut Lang, J Brand, Princesse tam.tam, Theory, and UNIQLO.
Fast Retailing is one of the world’s largest apparel retail companies, and
UNIQLO is Japan’s leading specialty retailer.
UNIQLO continues to open
large-scale stores in some of the world's most important cities and locations,
as part of its ongoing efforts to solidify its status as a truly global brand.
Today the company has a total of more than 1,500 stores in 16 markets worldwide
including Japan, Australia, China, France, Germany, Hong Kong, Indonesia,
Malaysia, Philippines, Russia, Singapore, South Korea, Taiwan, Thailand, U.K.
and the U.S. In addition, Grameen UNIQLO, a social business established in
Bangladesh in September 2010, currently operates several Grameen UNIQLO stores
in Dhaka. UNIQLO manages an integrated business model under which it designs,
manufactures, markets and sells high-quality, casual apparel. The company
believes that truly great clothes should be supremely comfortable, feature
universal designs, are of high quality and offer a superb fit to everyone who
wears them.
With a corporate statement committed to changing clothes,
changing conventional wisdom and change the world, Fast Retailing is dedicated
to creating great clothing with
new and unique value to enrich the lives of people everywhere. For more
information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and
www.fastretailing.com.
About
Accenture
Accenture is a global management consulting, technology
services and outsourcing company, with more than 323,000 people serving clients
in more than 120 countries. Combining unparalleled experience, comprehensive
capabilities across all industries and business functions, and extensive
research on the world’s most successful companies, Accenture collaborates with
clients to help them become high-performance businesses and governments. The
company generated net revenues of US$30.0 billion for the fiscal year ended Aug.
31, 2014. Its home page is www.accenture.com
Accenture Digital, comprised of Accenture
Analytics, Accenture
Interactive and Accenture Mobility,
offers a comprehensive portfolio of business and technology services across
digital marketing, mobility and analytics. From developing digital strategies to
implementing digital technologies and running digital processes on their behalf,
Accenture Digital helps clients leverage connected and mobile devices; extract
insights from data using analytics; and enrich end-customer experiences and
interactions, delivering tangible results from the virtual world and driving
growth.
Do you think that
this joint initiative will significantly improve
the personalized multi-channel experience for Fast Retailing’s customers? You
are welcome to share your thoughts.
By
the way, there is a difference between fast fashion
and Fast Retailing.
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